A major Fortune 100 company’s Creative Department presented A.C.I.T. Systems with an outsourcing challenge: take on our most difficult research client, make it seamless and make it cost effective.
We placed two of our outstanding people on-site just steps away from the client. Knowing that just placing people on-site wouldn’t solve the problem of runaway costs and mediocre quality, we decided that the two people must perform as a virtual production department. Not only would they have high computer skills but also be proven project coordinators with proofreading abilities. Working on staggered shifts, the on-site production specialists reigned the client in, saving the department 20-30% within a month and raised the bar for quality and efficiency.
Seeing fast results, we were then asked us to take over editorial functions within a week of notification. Rather than simply hire editors, we decided train the editors in order to widen the scope of their work. From the first day of working for A.C.I.T. Systems, the editors were trained in basic computer operator skills that streamlined the editorial process. Instead of editing a report and sending it back to an operator, the editors could now sit and make their own edits in a single function increasing productivity and speed.
Finally, the company looked to us for a much larger solution: outsourcing the graphics portion of the department. Expectations were high so we studied the current workflow process and looked to streamline the functions while making accuracy and accountability the cornerstone of quality. A.C.I.T. Systems quickly worked to create an off-site solution that was transparent to clients and flawless in job tracking and billing. Employees were trained in proprietary online workflow tools and all were given specific job descriptions that required a higher level of responsibility to the client. A.C.I.T. Systems also set up a web-based job tracking and billing system that allowed on-site managers complete and up-to-the-minute project information. After the first month, A.C.I.T. Systems was able to present an itemized bill which not only proved the cost-efficiency of the outsourcing, but also allowed for analysis of each project.
A.C.I.T. Systems takes pride in creating customized, outsourcing solutions for any business. Our proven results speak volumes about how we can help your business.
